Zouq Bazaar

Yes, we offer Cash on Delivery across Pakistan. You can also pay online at checkout if you prefer — the choice is yours.

We offer a 7-day return window from the date of delivery. Items must be unused, in their original packaging, and in the condition you received them. Once we receive and inspect the return, we will process your refund or exchange.

If your order arrives damaged or defective, contact us within 48 hours of delivery with photos of the item and packaging. We will arrange a free replacement or full refund — no return shipping cost to you.

Yes, all products sold on Zouq Bazaar are 100% original and sourced directly from authorized suppliers. We do not sell counterfeit or refurbished items.

Once your order ships, you will receive a tracking number via SMS or WhatsApp so you can follow your delivery status in real time. You can also check your order status anytime from your account page.